What can we help you with?

What size am I ?

You don't have my size(s) available

Quality of Products

How are your shirts printed?

How about the quality of garments ?

Orders and Payments

Which payment methods do you accept?

How long is the processing period?

I placed an order but haven't received a confirmation email. What's going on?

I don't have a tracking number. When will I get it?

What if i provided the wrong address, size or color? Can I change them?

My tracking number doesn't work. Are you guys a scam?

I order 2 items. Why did I receive only 1?

Shipping

How much will it cost to ship my item?

When will my items arrive?

Why haven't I received the items yet, even though I purchased a while ago?

Return / Refund / Exchange Policy

What's your Return/Exchange Policy ?

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Shipping Policy

SPECIAL PROMOTION SHIPPING PACKAGE ( Almost products )

Standard Shipping Free 
*Standard Shipping CANADA & AUS ( Free 50% shipping fee)
$2.99
Express Shipping
$3.99
*Express Shipping CANADA & AUS ( Free 50% shipping fee)
$5.99


TIME FOR AN ORDER TO ARRIVE:

Standard Shipping:

American Express Shipping with tracking number (Extra cost of US $3.99): 

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STANDARD SHIPPING ( for a few products no accepted special promotion shipping package )

TIME FOR AN ORDER TO ARRIVE:

On average, If printed in by DTG or engraving, merchandise is produced and shipped from our facility 2-5 business days after purchase. With a few high demand product, It's take longer 5-7 business days after purchase. 
Standard shipping/transit times apply (1-7 days for US, 8-15 days for EU and 10-21 days for international).
We’ll send you an email when it ships. If you're still not sure, just email us. We're happy to clear things up.

Your items can shipped from one of our warehouses in US, Vietnam or China, you can expect to receive it in 7-28 business days.
It's worth waiting... :-)

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I'VE PLACED AN ORDERS WITH MULTIPLE ITEMS RECENTLY, CAN I COMBINE THEM INTO ONE PACKAGE? 

Since we print our clothing on demand and have different warehouses in the US , CN, we don't have all the items in one place, so when you order multiple items at a time, each item will be shipped separately. So you'll probably receive one item before the next. Don't panic if you don't receive all of your items at once…they will get to you!